Case Study 01

A physician goes from seeing a few patients one day a week to owning two thriving medical clinics.

When this physician contacted Clinic Marketing Group, he was seeing only a few patients a week—despite spending heavily on TV, radio, PPC, SEO, and other marketing.

The website had virtually no traffic, new-patient growth was almost nonexistent, and the people being paid to generate results knew the marketing wasn’t working.

CMG changed the strategy. The physician changed his team.

The practice ultimately grew into two thriving clinics and reached 690 calls in a single month—without paid advertising.

 

Goals

Create Industry Leading Reputation
Establish New Patient Call-flow
Reduce New Patient Acquisition Cost
Open Profitable Second Location

Incoming Calls Month 1

PEAK MONTHLY CALLS

Annual New Patient Revenue (Est.)

T

These results are not typical for most medical practices, and there is no guarantee that these results can be repeated for your medical practice. Significant growth can require much more than marketing. Practices may need to adjust in-office procedures, properly train staff, create compelling offers, consistently request patient reviews, change vendors, improve how inquiries are handled, and follow proven medical marketing and patient-conversion practices.

The client featured in this case study was willing to make significant changes based on what the data revealed. That willingness to act was an important part of the outcome.

We have changed names and certain identifying details about the practices featured in our case studies to protect client privacy. Annual new-patient call and revenue figures are estimates based on monthly new-patient call activity and information available to us. Individual results will vary.

INITIAL CONSULTATION:

Diagnosing the Medical Weight Loss Marketing Problem

 

The physician was already spending heavily on TV, radio, PPC, SEO, branding, and other marketing. Yet the website had virtually no traffic, and these investments weren’t producing measurable new-patient growth.

The problem was clear: plenty of spending on marketing services, but little to show for it. Even the vendors knew results were lacking, yet the spending continued.

CMG focused on measurable results—traffic, new-patient calls, appointments, and cost per patient. The data gave the physician the confidence to end longstanding vendor relationships, change his team, and pursue a new strategy. 

How we solved it

Clinic Marketing Group develops a monthly plan of attack for every client, with ongoing medical marketing strategies designed to improve search visibility, generate traffic, and bring in new patients.

Our reputation marketing helped this practice collect dozens of positive patient reviews, which were published on strategic sites. We improved the website and organic search visibility, created original content, and coached staff on how to turn inquiries into appointments.

We did all of this without paid advertising.

We tracked every new-patient call and found an average increase of 25% to 33% per month. By the end of the first year, the practice was averaging approximately 400 calls per month, eventually reaching a peak of 690 calls in a single month.

Magnetic Patient Reviews

When a part-time practice turns into two thriving clinics generating $2.7 million in just two years, that’s a Success Metric. Reputation management is one of the ways we helped them get there.

Clinic Marketing Group implemented our Review Growth System and coached the staff on how to collect authentic, positive patient reviews. These reviews were published on strategically important sites to improve the practice’s online visibility and reputation. Anyone searching online is now more likely to find a reputable, professional medical practice with five-star ratings. Few marketing tools inspire action more effectively than positive patient reviews.

Engaging Social Media

Rather than produce superficial social media activity, CMG creates and distributes original content designed to expand online visibility and improve search results. For this practice, we created news articles, blog posts, special offers, video testimonials and press releases. This brought qualified traffic to the website and generated new patient inquiries and appointments.

The practice went from virtually invisible online to dominating search results in its market. By the end of the first year, this physician was receiving an average of 400 new patient calls every month—without paid advertising.

Dominating Traffic Campaigns

This practice needed results quickly, so we created campaigns designed to build organic search visibility and drive qualified traffic to the website. Content was distributed through CMG’s network of media outlets, while calls to action and free reports helped turn visitors into new patient inquiries.

Campaigns targeted the phrases prospective patients were actively searching for and included patient testimonials, special offers and local news articles. The practice ultimately reached the top of search results for seven key search phrases and developed a steady stream of new patient calls—all without paid advertising.

Call Analytics

Clinic Marketing Group establishes measurable business growth objectives and tracks our progress toward achieving them. Our advanced analytics show us what’s working, what isn’t, and where opportunities exist to improve results.

Generating traffic and new patient calls is only part of the job. Those calls need to become appointments and patients. We track new business, measure marketing performance and calculate cost per patient to help identify opportunities for greater profitability. Each month, the practice receives a Success Metric Report showing the results that matter most.

Additional Case Studies

A physician practicing for twenty years goes from seeing four patients a week to getting four hundred new patient calls a month.

After twenty years of running a medical practice, this doctor was down to seeing five patients a week. Ready to give up, he was skeptical that anything would change just by “putting something out on the internet.”

*These results are not typical for most medical practices, and there is no guarantee that these results can be repeated for your medical practice. Most medical practices are not willing to adjust their in office procedures, properly train their staff, create offers, ask patients for reviews  or follow proven industry best marketing practices.

We have changed the names and details about the practices to protect the privacy of our clients. The annual number of new calls and the value of these new patients for each practice are estimated based on monthly calls from new patients. 

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Why Choose Us

With Clinic Marketing Group You Get:

New Patient Calls

Guaranteed Results

No Sales Pressure

Real People Dedicated to Growing Your Practice

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